Privacy Policy

Your privacy and data protection are our top priorities

Last updated: Aug 2025

Our Commitment to Privacy

At Mera Samadhan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our government scheme information portal.

1. Information We Collect

Personal Information

Name and contact details
Email address and phone number
Demographic information (age, gender, location)
Educational and employment details

Usage Information

Pages visited and time spent
Search queries and preferences
Device and browser information
IP address and location data

2. How We Use Your Information

Service Provision

• Personalized scheme recommendations
• Eligibility checking and guidance
• Account management and preferences

Communication

• Important updates and notifications
• Response to user inquiries
• Service announcements

Improvement

• Platform performance optimization
• User experience enhancement
• New feature development

Analytics

• Usage patterns and trends
• Popular schemes and categories
• System performance monitoring

3. Data Protection & Security

We implement robust security measures to protect your personal information:

Encryption

All data transmission is secured using SSL/TLS encryption protocols.

Access Control

Strict access controls and authentication mechanisms protect your data.

Secure Storage

Data is stored on secure servers with regular backups and monitoring.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

Government Agencies

With relevant government departments for scheme application processing (only with your consent).

Legal Requirements

When required by law, regulation, or legal process.

Service Providers

With trusted third-party service providers who assist in platform operations (under strict confidentiality agreements).

5. Your Privacy Rights

You have the right to:

Access your personal information
Correct inaccurate data
Delete your account and data
Withdraw consent at any time

How to exercise your rights:

Contact our privacy team at:

help.merasamadhan@gmail.com

Response time: Within 30 days

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality and security.

Preference Cookies

Remember your settings and preferences.

Analytics Cookies

Help us understand how users interact with our platform.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through our platform or via email. Your continued use of our services after changes indicates acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: help.merasamadhan@gmail.com

Phone: +91-9001566836

Postal Address

Rhythm Computers

50A ,Barkat Nagar, Charbhuja

Jhalar Baori, Rawatbhata - 323307

This Privacy Policy is effective as of Aug 2025 and applies to all users of the Mera Samadhan platform.